Kauai Management Services


Hanalei Bay Resort
Named the Best Pool in the U.S. by Fodor’s in 2010, lagoon pool overlooks Hanalei Bay and is surrounded by waterfalls, lush tropical gardens, and a spa tucked away in a grotto carved from volcanic rock. Hanalei Bay Resort is located on the lush northshore of Kauai in a resort community called Princeville. Hanalei Bay Resort amenities also include 6 tennis courts, fitness center and two restaurants on property opening in 2016.  Photo Credit: Chuck Ashton.


Kauai Property Management Services

Vacation Rental Management (short-term rentals)

The team at Elite Vacation Rentals offers a full range of comprehensive luxury vacation rental management services,  tailored to meet the needs of Kauai owners and guests. Backed by Elite Pacific Properties, one of Hawaii’s Top 5 real estate brokerages, Elite Vacation Rentals manages more than 100 upscale fully-furnished luxury vacation homes throughout Hawaii.

Professional Management Team

Elite’s Kauai vacation rental management team consists of a full-time Property Manager who resides on island and maintains an active Hawaii real estate license; a full-time Reservations Manager dedicated to providing inquiring guests with prompt and professional reservation support 7-days a week; a full-time Maintenance Team; state-of-the-art reservation software with online booking website (this site), full-time in-house Accountant and trust account support for all Elite-managed properties, including the payment of guest-collected GE Tax and TA Tax to the State of Hawaii.

Elite Pacific Vacation Rental Team. Serving the Aloha State. Yen Upson, front row, first from left.

Hawaii’s Largest Marketing and Listing Network

Elite Vacation Rentals established and maintains the largest vacation rental marketing distribution and listing network of any other Hawaii-based vacation rental management team or brokerage, ensuring vacation rental properties in the portfolio receive the broadest worldwide marketing exposure available. While most other Owners and Managers simply market their properties on a handful of sites, the team at Elite is continuously expanding the marketing distribution network for all of the properties under management and adding many new partnerships each year.

Owner and Guest Services

Our team recognizes that providing guests with luxury accommodations is one thing; and that delivering a high-level of guest service and attention to detail is an equally important aspect of the management business.  A welcome basket is provided for the guests to enjoy after a long day of travel and they are encouraged to reach out to the team at Elite if there are any questions or concerns during their stay. We also offer free concierge services for all of our guests at no additional charge. More information and resources are provided in the vacation home and through Elite’s free mobile app for guests. Owner resources include a password-protected owner’s portal and mobile application for viewing Owner Statements  and blocking dates in the vacation home for owner’s use.

Marketing and Management Summary

Property Management: Oversee and coordinate check-ins, gift baskets for guests, property inspections, cleaning, maintenance, repairs and all aspects of upkeep of the property. Coordinate deep cleanings and preventative maintenance. Respond to all requests for property availability. Update all property booking calendars. Coordinate property setup,  supply needed inventory and oversee initial professional property photography for marketing materials.

Market Research, Materials and Distribution: Perform detailed and ongoing marketing analysis for yield management and maximizing occupancy. Coordinate staging, professional photography and video tour. Ensure vacation home is marketed on all available channels and distribution networks. Utilize third-party booking partners and wholesalers to establish international exposure for the property.

Concierge and Guest Services: Dedicated personal concierge available for all guests. Custom mobile apps to provide guests with information about activities and attractions. In house Guest Info Binder compiled by our team and provided in the vacation home for their convenience.

Trust Accounting: Provide detailed accounting and full service booking, including payment for transient taxes. All funds are held in a trust account. Elite collects and pays GE and TA taxes on owner’s behalf.

 Please contact your Kauai Property Manager, 

Yen Upson for further details.

Mobile: 808-639-9445 

Email: Yen@EvrHi.com

Click here to view Owner Testimonials




A Few of Our Vacation Properties

Laulea Kailani, this 3 bedroom, 3 and a half bath villa offers mountain and ocean views, infinity pool, Jacuzzi, yoga and steam room.


Koa Kai Hale. 3 bedrooms. 2 baths with beautiful sunset and Bali Hai views from upstairs lanai


Leilani Hale Dining
Leilani Hale, newly remodeled, two-story Princeville home with 3 bedrooms, 3 and a half baths and two living areas.


Estate Management (for non-renting condos)

Servicing our Owner clients that choose not to rent is just as important to us as taking care of those Owners that do. Elite’s Estate Management services are customized to meet the needs of the Owner and the Property.

Services include:

  • Consistent Scheduled Inspections
  • Overseeing Cleaning Providers
  • Coordinating Maintenance and Repairs
  • Deep Cleaning Services
  • Greeting Services for Owner’s Guests
  • Assisting with Special Projects or Renovations
  • Inventory Purchases
  • Concierge Services

 Contact us today for more details about Estate Management services.

Long-Term Rental Management (6+ month rentals)

Our team provides a range of long-term management services and can assist with the property preparation, marketing, screening of the tenants and oversight throughout the during of their lease. Typically a long-term Rental Agreement would be for 6-12 months and would not require the collection of the 9.25% Transient Accommodations Tax (TAT). Contact us today for more details about Elite’s Long-Term Management services.

Kauai Real Estate Sales

The Agents and Brokers at Elite Pacific Properties are available to assist our Owner clients with the buying and selling of any Hawaii real estate. We have the benefit of tapping into Elite’s network of top-producing agents on all the major islands to ensure that our clients are given the best real estate sales service experience available. Contact us today to be connected with the right agent for your needs.