If providing a grade, it would definitely be an A+. We began using Elite after years of using another management company who always did the bare minimum. We were hesitant to remain in the rental market as we considered our place not just a vacation property, but our home. Elite never disappointed in taking the utmost care of our home, keeping us always beyond pleased and at the same time generating a significant income rental.
After interviewing several vacation rental management companies, we chose to contract with Elite because we were impressed with the responsiveness and attention to detail demonstrated by our Property Manager. Our calendar has had consistent reservations that have produced great reviews, and on numerous occasions, Elite’s immediate responsiveness to detail have benefitted both owner and guest interests!
My team at Elite is super-organized and extremely professional. Their follow-up services with housekeeping, supervision, and inspections are wonderful. Also, they are consistently reliable and timely which is a very important attribute. Communication with them is a lovely experience as an owner. They are willing and able to solve any problem or take care of any unanticipated need.
Each owner has a relationship with a dedicated, licensed and insured property manager, who is a single point of contact for anything related to the management of the home. No calling 800 numbers, or dealing with remote staff for your management needs. Your property manager is there to coordinate all repairs, maintenance and housekeeping, ensuring your property is properly maintained.
Elite not only leverages incredible marketing capacity to get the best guests for your home, we also deploy a dedicated revenue management team who uses dynamic and demand driven pricing technology to maximize each day of rental availability for your property. Seven days a week professional reservation team coverage ensures that all reservation inquiries are handled with care to convert leads to guests.
We create memorable stays for each and every guest by providing pre-arrival concierge services, local knowledge and recommendations along with 24/7 guest support while guests are in property. Taking exceptional care of our guests means great reviews for your property, and repeat stays, setting your home above the rest.
Fully audited, comprehensive trust accounting and transparent reporting of owner income expenses are always included with your management program.
Check in on your future revenue or book a stay for yourself. Your owner portal provides real time insight to your rental performance.
We bring true industry experience to our business with a dedicated Broker-in-Charge with deep insight into Hawaii vacation rental laws and regulations.