Kona's Shangri La

We stayed at Shangri La as part of a school trip where our students are studying marine biology. The house was perfect for our group as it was very close to the beach where we were able to observe many of the reef fishes that we had come to study. They were very prompt with responses to any inquires. I would recommend this rental to anybody who wishes visit Hilo.

Location is everything!! Has everything you could possibly have for your stay!!

We really enjoyed the property. On if the air conditioning units was jot working properly when we arrived, but Elite properties responded very quickly and the air conditioner was fixed that same day. The views are amazing. We definitely would stay here again and recommend to anyone who travels with large groups or multiple families.

I love the location! The little sea turtles come up to the shore to feed. Very peaceful! The concierge Eliza with Hawaii Luxe was wonderful!

Awesome.

Super fun house for my friends and I. The top two floors were more like separate apartments. They both had their own kitchen which was great. It would be perfect for someone’s family reunion but it worked great for my friends staying together before our wedding. We didn’t use the elevator much but the big windows were very nice. The only downside is on the third floor you can only access it through the master bedroom if you don’t use the elevator. Not a big deal but something to be aware of. Otherwise I recommend it.

Amazing oceanfront location! We had a great time. The separate units and large kitchens worked great for our large group. Slept every night with the sound of waves crashing.

A beautiful location but having Elite Pacific manage the rental is a real treat. They respond rapidly to any maintenance problems and were helpful setting up a private chef--who is amazing!--for a last night dinner. I would definitely have no hesitation renting from them again.

This place is wonderful. Not only is the view amazing, but the staff is very responsive and quick to meet any and all needs. I highly recommended the house or using Elite Pacific for your travels.

Convenient family vacation house, Comes with all amenities needed to enjoy, Grill, dishes, toys and boards for the beach, washer and dryer and laundry detergent, 2 pull out sofas for kids! Short walk to the beach. It was very easy to get in touch with our host.

Awesome location!! beautiful views. a bit on the pricey side but I think it's well worth it given in the 3 different floors and elevator!! my mom's knee is not capable of walking up and down stairs so it was perfect.

Absolutely wonderful location and the way the spaces were separate, it would be easy to enjoy with either a large family or 2 or 3 couples, perhaps even with kids in the extra bedrooms. Gorgeous views, nice outdoor space. Overall however, it was pretty expensive with a few maintenance things that might need correcting or upgrading. Still a very enjoyable place.

Overall we were very pleased with this house. We had a group of 11 with mostly kids (4 adults, 7 kids). The space allowed us all to spread out and have our own quarters. The house itself is definitely dated but in great shape for its age. Its placement on/near the beach was phenomenal and having the crashing of waves as your background is awesome. The downside is that the house is a bit awkward. No inside stairwells to connect the levels. Instead there is a very small (and old) elevator that you can take up and down. It is big enough for 2.5 adults and is pretty slow. That being said it gets the job done especially for luggage. If you don't want to ride the elevator, there are only stairs on the OUTSIDE which got pretty tedious after a while there. The bottom level is a studio and only accessible from the outside as the elevator on that level is outside the door to this studio. And on the 3rd floor the stairs take you to master bedroom on that level. So if you want to visit the 3rd floor you have to walk through a bedroom to get to the kitchen. Again, a bit awkward. The pool was not large but in my opinion the perfect size for taking a quick swim or lounging around. All the kids loved it and it was plenty big for them. They also enjoyed the hot tub quite a bit. The outdoor area has a nice Weber grill, ample seating area and lounge chairs. We spent many a night eating dinner and watching the sunset. My only complaint was about the tiki torches. They are prominent in the photos and video of this house. However, we could only get 3 to light on the first night and 2 the next night. The fuel was out. I contacted the property manager to see about getting more fuel and was told that was not something they provided. We were put off by this and really disappointed. I have to go buy fuel?? A bit puzzled by this especially for the nightly rate we paid. The parking seems like it would fit 4 cars but that would be a squeeze. There are 2 carport spots and 2 spots in gravel to the sides. The driveway itself is tricky because it has no visibility to the road and you have to inch out slowly to even see traffic coming. We found the best way is to back into the spots. Backing up into traffic is just too dangerous. Overall the house was great but for the price we paid I was expecting a lot more. I understand that Kona is expensive but this was above and beyond other accommodations in price.