Kristin Counter

Chief Operating Officer

Kristin first entered the vacation rental industry in 2007, during a time when there were limited management software platforms on the market, Airbnb didn’t exist, and it was common practice to fax rental agreements to guests. Over the course of the next six years, Kristin served as a general manager for two highly successful Hawaii vacation rental firms, overseeing everything from reservations and maintenance, to trust accounting, guest services, and owner relations. Most importantly, Kristin adapted to the rapidly maturing industry, taking advantage of tools and technologies to grow both companies to the point of acquisition. After joining Elite Pacific in 2015, Kristin has played a key role in the organization, including brokerage sales, operations, technology, and marketing in addition to her extensive vacation rental industry knowledge. For the last few years Kristin has been responsible for operations of the Elite Pacific Property Management division.

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